System Update

Friday, October 30th 8:00 PM (Eastern) to Saturday, October 31st 8:00 AM (Eastern)

On Friday evening, October 30th beginning at 8:00 PM (Eastern) through Saturday morning, October 31st at 8:00 AM the system will be taken offline to apply critical security updates. The system will be unavailable during this time and maintenance page will be displayed until the system is again available for use.

Faculty: We recommend faculty avoid scheduling assignments/assessments to be due during this timeframe.

Students: If students have questions or concerns about how this outage might affect their ability to complete coursework, we recommend reaching out to course faculty directly to discuss.

Daylight Saving Time Maintenance

On Sunday morning, November 1st, from 5:00AM - 6:00AM (Eastern), we will be performing maintenance related to the Daylight Saving Time change.  Blackboard will be unavailable during that time.


Blackboard course sites are provided for all KSAS and WSE courses. Course sites are automatically created each semester by IT@JH and students are added to the sites by the registrar.

Blackboard Documentation & Reference

Getting Started Tip Sheet

How-To Documentation (from Hopkins)

On Demand Learning Center (from Blackboard)

FAQ - General Blackboard

Support Contacts

Please note that the CER provides Blackboard support for courses that are part of the full-time KSAS and WSE programs. If you are teaching for the part-time programs (AAP or EP), please contact the appropriate instructional technology support center.

  • For course design, “how-to” questions, and general feedback, please send an email to


Blackboard Training Sessions

Blackboard training for KSAS and WSE faculty is part of a coordinated effort by the CER for Fall 2020 Preparations. For a complete list of upcoming training sessions on Blackboard and other educational tools, please visit our Fall 2020 Preparation pages.

Blackboard 9 Sandbox Sites

Sandbox sites allow faculty to try the new features and interface of Blackboard in a test environment. Content added to sandbox sites is not saved or migrated to any production courses. Sandbox instructions in PDF format.